Frequenty Asked Questions

Educational and Instructional Materials

Domain Registration and Use

PayPal Name and Logo

Reporting Third Party Misuse of PayPal Brand

Educational and Instructional Materials

I am interested in using screenshots from your website in my textbook, instructional video or classroom presentation. May I do so without permission?

You may use standard, unaltered screenshots from our websites in print or digital formats for an instructive or illustrative purpose in educational materials. The screenshot must be unaltered in any way, including without limitation, no superimposed graphics, photos, or designs.

“Educational materials” include study materials used for instruction in a classroom or virtual learning environments.

You must agree to the terms of use.

Domain Registration and Use

I would like to register and use a domain containing one of PayPal’s brands. Am I allowed to do so?

We do not permit third parties to register and/or use a domain name incorporating any of our marks.

PayPal Name and Logo

I am a merchant who accepts PayPal payments and would like to place the PayPal logo on my website. Is that ok?

Please visit the PayPal Logo Center for more details on how PayPal merchants may use the PayPal logo.

We accept PayPal as a payment method and would like to use “PayPal” in our paid online Google ads. Will you authorize this use?

To make a determination as to whether we can approve your use, we need to see the mock-ups of your ads. Please complete a request for written permission. If approval is granted, you will be required to sign our permission agreement. We do not permit the use of our marks in the ad title. If your ad is in a foreign language, an English translation must be provided.

We are a PayPal merchant and would like to place the PayPal logo on some merchandise, like uniforms, T-shirts, mugs, etc. Are we permitted to do that?

We do not allow third parties to use our logo on merchandise.

I am writing a book about PayPal. I would like to use the PayPal name, logo and some screenshots on the book cover and in the book. Is that permitted?

You may use the PayPal name descriptively to describe the subject matter of the book, including in the book title, if the book is about PayPal and where PayPal is central to the story. You may also use standard, unaltered screenshots from our site in print or digital formats for an instructive or illustrative purpose. The screenshot must be unaltered in any way, including without limitation, no superimposed graphics, photos, or designs. Your use of PayPal’s intellectual property as described in this section means you have agreed to the Terms of Use. You may not use the PayPal logo without a written license from PayPal, Inc.

Reporting Third Party Misuse of PayPal Brands

I see someone using your brands in an impermissible way. How come they can and I can’t?

PayPal works hard to protect its family of brands. If you see an impermissible use, please notify us at pp.ippermissions@paypal.com.